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Covid-19 Corona Virus

Covid-19: Help Center

We are all in this together... 		Welcome to the Aristocrat Support Website Covid-19 Resource Center.
Below you will find important documentation and video content covering wide
range of topics concerning cleaning procedures, shutdown and startup
of gaming devices, Personal Protection Equipment (PPE), and best practices
for minimizing exposure to the virus.

Documents (English):
Aristocrat VLT Hardware & Recovery Aristocrat VLT Hardware & Recovery
Aristocrat Go Live Procedures Aristocrat Go Live Procedures
Business Practices Business Practices
Personal Protective Equipment (PPE) for service and support Personal Protective Equipment (PPE) for service and support
COVID-19 frequently asked questions and answers for operators COVID-19 frequently asked questions & answers for operators
Vehicle Checklist Vehicle Checklist
Extended Power Down Adivsory Extended Power Down Adivsory
Hand protection and touchscreen responsiveness Hand protection and touchscreen responsiveness
Recommended Cleaning Techniques Recommended Cleaning Techniques
Recommended methods to power down and power on Aristocrat hardware Recommended methods to power down & power on Aristocrat hardware
Workplace Safety amid COVID-19 Workplace Safety amid COVID-19

Videos (English):
Return to Casino Properties Return to Casino Properties
Learn about PPE & Procedures for returning to Casino Properties
Hand Hygiene for Office Workers Hand Hygiene for Office Workers
When to wash your hands, what you should / shouldn't do, and how to wash your hands correctly
Hand Hygiene for Frontline Employees - Part 1 Hand Hygiene for Frontline Employees - Part 1
How to wash your hands
Hand Hygiene for Frontline Employees - Part 2 Hand Hygiene for Frontline Employees - Part 2
When to wash your hands
Protecting Yourself and Others from Infection Protecting Yourself & Others from Infection
What you can do in your everyday environment to help minimize the spread of viral infection
Cleaning Techniques for an EGM Cleaning Techniques for an EGM
Learn proper techniques for cleaning electronic gaming machines
Quiz for Returning to Casino Properties Quiz for Returning to Casino Properties
Take the Quiz and see how much you Learned watching the "Returning to Casino Properties" Video
How to Work From Home - Part 1 How to Work From Home - Part 1
Best Practices for Working from Home
How to Work From Home - Part 2 How to Work From Home - Part 2
Communicating with Co-workers
Maintaining Mental Health During Difficult Times Maintaining Mental Health During Difficult Times
Tips for maintaining mental health during difficult times
Handwashing - Proper Steps Handwashing - Proper Steps
Proper steps for washing your hands

Documentos (Spanish / Español):
Métodos recomendados para apagar y encender el hardware Aristocrat Métodos recomendados para apagar y encender el hardware Aristocrat
Protección de las manos y capacidad de respuesta de la pantalla táctil Protección de las manos y capacidad de respuesta de la pantalla táctil
Equipo de Proteccion Personal y Soporte Equipo de Proteccion Personal y Soporte
Aviso Extendido de apagado Aviso Extendido de apagado
Técnicas de limpieza recomendadas para usar en gabinetes de juegos ATI Técnicas de limpieza recomendadas para usar en gabinetes de juegos ATI
   

Videos (Spanish / Español):
Regresar a las propiedades del casino Regresar a las propiedades del casino
Aprenda sobre los EPP y los procedimientos para regresar a las propiedades del casino
Prueba para regresar a las propiedades del casino Prueba para regresar a las propiedades del casino
Responda el cuestionario y vea cuánto aprendió viendo el video Regreso a las propiedades del casino



For an immediate contact, please contact National Service Support Center at
1(800)482-3723
or
mailto:ati-nssc@aristocrat-inc.com.
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